Frequently Asked Questions
Step 1: Measure the lash strip by resting it on your lash line to see if it needs to be trimmed. Â Ensure you trim you lashes from the outside of the band.
Step 2:  Shake product well before use. Ensure your eye area is clean and oil free. Apply Easy Lash Liner to your upper lash line. For a long lashing hold, apply an extra 2 layers.
Step 3: Allow to set 15-20 seconds until slightly tacky.  Firmly apply your false lashes by pressing the band into place. starting from the inner eye.
Step 4:Â Repeat these easy steps to the other eye and you’re done!
Our Easy Lash Liner is formulated to last your false lashes all day up to 14 hours!
If your lashes doesn’t last that long it could be the products like concealer/eyeshadow you used has oil that can interfering with the Easy Lash Liner.
Our Easy Lash Liner is formulated to dry at no waiting time like the regular lash adhesive or glue so we do recommend applying the liner and your false lashes one eye at a time.
Easy Lash Liner contains iron oxide which rates a 2 for safety according to the EWG. There are absolutely no heavy metals or parabens in our formula. Iron oxide typically doesnât cause problems even for people with sensitive skin. If you have eye problems/surgery, please consult your doctor. There are no known side effects with our eyeliner.
We love all furry creatures, including humans. Â All our lashes are made with synthetic silk fibres of the highest quality and each set of lashes is hand made.
Gently strip off false lashes from your lash-line and wash your eyes with warm water or use makeup remover with a cotton pad to simply wipe away the liner.
We glad you asked! Best way to store your lashes is straight after taken off each wear in our compact travel case or the case they originally came in.
We expect only the best, and we know you do as well. If for any reason you are unsatisfied with your purchase, we are happy to refund your money when returned within 14 days.
Please contact our customer support staff to receive our simple return instructions at info@thebeautyfly.com.
AUSTRALIA
FREE Standard shipping by Australia Post – tracking number provided.
FREE Standard Shipping: 2-5 business days (on orders over $39 or under – $5.90 shipping fees)
Express Shipping: 1-3 business days ($12.90)
INTERNATIONAL
All International orders are shipped by Australia Post with a tracking number provided. Please allow 10-15 business days for delivery. Â MORE INFO
RETURNSÂ
You can return products to us within 30 days of your purchase for a replacement or full refund.
For health and safety reasons, we accept the return of unused items in its original packing including any free gifts that you received with the order. Â MORE INFOÂ
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